1. Who is responsible for your data
The controller for this website and its own sales enquiries is ABUSHEK NADIIA, operating under the BeeOps name, NIF/NIE Y9669788G. Address: C/ Rodríguez Sánchez 12, planta PB, 14003 Córdoba, Córdoba, Spain. Contact: hello@strite.io.
This notice covers beeops.solutions, www.beeops.solutions and the BeeOps chat embedded on these pages. When we operate an agent for another business, that business determines the purposes of processing and provides its own privacy notice; we act on its instructions.
2. Website delivery and security
Delivering a page involves connection information such as an IP address, request time, requested URL, browser details and error information. We use it to serve the website, prevent abuse and investigate technical problems, relying on our legitimate interests in a working, secure service (Article 6(1)(f) GDPR).
The website is delivered through AWS Amplify and CloudFront. The BeeOps application and database run in the AWS Frankfurt region. Website delivery uses a global network, so technical connection data may be processed outside the European Economic Area. We do not claim that all processing takes place only in Europe.
Access to operational logs is restricted. Logs are retained according to operational rotation and, where necessary, for investigating a specific fault, security incident or legal claim.
3. Fonts and external libraries
The website requests fonts from Google Fonts and a phone-number validation library from jsDelivr. These requests disclose technical connection data, including your IP address and browser information, to the relevant provider. They support typography and correct form operation. We rely on our legitimate interest in delivering a functioning, readable website (Article 6(1)(f) GDPR). They are separate from optional advertising tracking.
Provider information: Google Privacy Policy and jsDelivr Privacy Policy.
4. Browser storage and optional advertising
We remember your selected website language in beeops.lang. The chat uses its own browser storage to remember consent and, once started, session and conversation identifiers. These functions help provide the service you request. Clearing site data removes the browser’s copies; this does not by itself delete records already stored on our servers.
Our cookie preference panel lets you accept or reject optional marketing tracking. We remember that choice in beeops.privacy.v1 for up to 180 days, unless you clear it sooner. Rejecting marketing does not stop you using the website, contact form or chat.
Meta Pixel is blocked until you choose “Accept marketing”. If you accept, the landing page can send Meta page-view and successful enquiry events, the page URL, device and browser information, and advertising identifiers. Meta may set cookies such as _fbp and _fbc, associate events with its other information, and use them to measure advertising and personalise ads. Our form integration does not send your typed name, phone number, email address or company to Meta.
The legal basis for optional marketing storage and processing is your consent (Article 6(1)(a) GDPR and the applicable rules on access to terminal equipment). You can withdraw it using “Cookie settings” in the footer or the button below. Withdrawal stops future marketing events from this site; it cannot undo disclosures already made. Meta controls its own retention and account settings: Meta Privacy Policy and Meta Cookies Policy.
5. Chatting with Bea
Bea is an AI assistant. Its human-style portrait is illustrative; replies are generated by software. Before a chat starts, the widget presents a data-processing notice and asks for your consent.
Chat processing includes your messages, generated replies, timestamps, conversation identifiers, page language, the page you are visiting and, where present, campaign information from the entry URL. If you volunteer contact or business details, they can be saved as a lead so we can respond to your enquiry.
We process chat content with your consent (Article 6(1)(a) GDPR) and, when you ask about obtaining our services, to take steps at your request before a contract (Article 6(1)(b)). We use AWS for storage and OpenAI’s API to generate answers. OpenAI may process inputs in the United States. OpenAI’s published API terms state that API inputs and outputs are not used for model training by default; its own security and abuse-monitoring retention may also apply. See OpenAI’s Privacy Policy.
Do not submit passwords, payment-card information, sensitive health information or personal information about someone else that you are not entitled to share. The demonstration does not make decisions producing legal or similarly significant effects about you.
6. Contact forms, enquiries and demo bookings
If you use the contact form, we receive your name and phone number, any optional company and email details, the selected language and the business scenario shown on the page. These details are saved in our enquiry system so we can respond.
When you request a demo appointment in the chat, we process the contact and scheduling details needed to handle that appointment. These records are managed by BeeOps; the current website does not embed a Calendly booking form or offer an AI telephone-callback service.
Responding to a service enquiry or arranging a demo is based on Article 6(1)(b) GDPR. Other correspondence is handled on the basis of our legitimate interest in answering messages (Article 6(1)(f)). Giving optional details is voluntary. The necessary contact details are needed if you want a reply or an appointment.
You may also contact us directly at hello@strite.io. Email routing involves the mail providers used by the sender and recipient. We use the information to handle your message, rather than treating an enquiry as consent to unrelated marketing.
7. Retention and deletion
The BeeOps agent is configured with a 180-day retention period. Inactive conversations and their associated records are subject to the scheduled retention process; website-form leads are scheduled for deletion after 180 days. Appointment records are also subject to the configured retention process. Information needed for an ongoing engagement, legal obligations or the establishment or defence of claims may need to be held separately for the relevant period.
You can use the widget’s history controls to delete conversations. For other data, or if you cannot use those controls, contact hello@strite.io. Deletion requests are assessed under the GDPR; statutory exceptions can apply. Backup copies follow their normal rotation rather than being instantly rewritten.
Withdrawing chat consent does not affect processing already lawfully carried out. You can stop using the chat and request withdrawal or deletion by email. Advertising consent is controlled separately through “Cookie settings”.
8. Recipients and international processing
Data is made available to people handling your enquiry and to providers needed for the relevant function: AWS for hosting and storage, OpenAI for AI responses, Google Fonts and jsDelivr for external resources, and Meta only if you accept marketing. Providers have their own privacy and contractual terms. We may also disclose information when required by law or to protect legal rights.
Some providers operate outside the EEA, including in the United States. Applicable transfer arrangements can include an adequacy decision for a participating recipient or standard contractual clauses, depending on the provider and service. Ask us at hello@strite.io for information about the safeguards applicable to your data.
9. Your choices and rights
Subject to the GDPR’s conditions, you may request access, correction, deletion, restriction and portability of your personal data. You may withdraw consent prospectively at any time. Where processing relies on legitimate interests, you can object on grounds relating to your situation; you can object to direct marketing at any time.
Send a request to hello@strite.io or the postal address above. We may request proportionate information to verify your identity, and normally respond within one month, subject to the extensions permitted by law.
You can complain to a supervisory authority, including the authority where you live or work. In Spain, this is the Agencia Española de Protección de Datos (AEPD). See its guidance on exercising your rights.
10. Changes to this notice
We revise this notice when our processing or website changes. The date at the top identifies this version. Questions can be sent to hello@strite.io. This page is published in English.